The magic of when institutions get it right...
I visited my first Campus Management customer recently and it reminded me of how exhilarating it is to experience an institution that “get’s it right”. What do I mean by “gets it right?”. Well, it’s not just one thing. I’ll suggest it’s a combination of the following: There’s a unifying institutional vision and culture that’s real. One you can sense. It's palpable... It manifests itself in how the faculty, students, and staff interact with each other. There's a mutual respect that comes from the understanding that all are part of a greater purpose. There’s an undeniable focus on the student. Everything is built to foster their success. The right people, excellent academic programs, efficient processes, and supportive technology are all in place to help the student achieve their objective. Institutional leadership is naturally inspirational, but they understand that’s not enough. They realize their institution is a complex enterprise that ne...